Top Stories

Erudit CEO on increasing employee engagement in the age of the ‘Great Resignation’

19 April 2022

Business leaders will be familiar with the ‘Great Resignation’ – the term assigned to the global trend of employees leaving their jobs in their swathes, with burnout being a key contributor. Employers must take steps to better understand...

Creating a business model to drive Digital Transformation in 2022

14 January 2022

Digitalisation schemes are high on the agenda for organisations of all sizes thanks to the range of benefits it unlocks – including efficiencies, improved customer experiences and greater business insights. For SMEs, with less available budget than...

Study finds security professionals compare ransomware to terrorism

4 January 2022

Venafi, a leading provider of machine identity management, has announced the findings of a global survey of more than 1,500 IT security decision makers that reveals almost two-thirds (60%) believe ransomware threats should be prioritized at the same level...

Having a successful customer experience strategy for 2022

8 November 2021

There’s no doubt that this year, servicing the world’s connectivity needs has been more critical than ever before. Network providers have faced many new challenges as we grew more and more reliant on connectivity for the way we live, work and...

How APIs are delivering on technology modernisation

30 October 2021

The modern CIO is constantly looking for new opportunities to drive the organisation forward. Joel Reid, UK&I VP/General Manager, Axway, tells us why companies should be utilising Application Programming Interfaces (APIs) in order to move forward...

Building a solid IT infrastructure

4 October 2021

In this fast-paced world, SMEs are having to digitally adapt. That’s why Intelligent SME.tech spoke to two experts about how SMEs can ensure they have a solid IT infrastructure, supporting new technologies and the daily running of their business....

How Delta Air Lines’ CX reached new heights with Emplifi

7 September 2021

Great customer experience is about more than just response times – companies should focus on the entire brand experience. Serving more than 180 million customers across the globe, American airline, Delta Air Lines, receives consistently high marks for...

Matrix42 CEO on enabling a smart and secure digital workspace

22 June 2021

Organisations around the world are now relying on digital tools to help them deliver positive experiences for both their employees and end users, particularly given the shift to remote working brought about by the COVID-19 pandemic. Here, Oliver Bendig,...

IASME’s government funded IoT assurance scheme to give shoppers confidence

29 April 2021

IASME’s new voluntary assurance certification will give shoppers confidence that their smart product has been made cybersecure, thanks to a government grant. TheIoT Security Assured scheme will be open to start-ups and smaller...