Expert Insights

Why immersive customer experience gives superpowers to your consumers  

20 June 2022

Simple, convenient and visually attractive were the ideal CX, but this has become the expected norm. Now CX leaders need to create immersive customer experiences and produce positive emotional outcomes. Alex Smith-Bingham, Group Offer Lead for...

Having a successful customer experience strategy for 2022

8 November 2021

There’s no doubt that this year, servicing the world’s connectivity needs has been more critical than ever before. Network providers have faced many new challenges as we grew more and more reliant on connectivity for the way we live, work and...

Advantech expert on enabling Digital Transformation through IIoT

19 October 2020

As the manufacturing and energy sectors look to digital solutions to enable transformation, CIOs are facing the challenge of identifying the best technology solutions for their IIoT requirements. Susan Chang, Middle East + North Africa Channel Sales...

Huawei global expert speaks out on cybersecurity needs in KSA

6 February 2020

Huawei joined top government, business and academic leaders in Saudi Arabia at the Global Cybersecurity Forum held in Riyadh. The company is advocating for uniform standards that support cybersecurity risk mitigation, Andy Purdy, Huawei’s Chief...

Edge Computing: A game changer for service providers?

19 December 2019

Edge Computing can offer numerous empowering services and benefits which increase revenue streams and reduce network transport costs. Bart Salaets, Senior Director Solutions Architect EMEA at F5 Networks discusses the need for an Edge Computing strategy....

Artificial Intelligence: Friend and foe for IT security

13 August 2018

Bharat Mistry, Principal Security Strategist, Trend Micro, outlines how Artificial Intelligence and Machine Learning are shaking up the threatscape for both attackers and defenders. Everyone’s talking about AI and Machine Learning (ML). At the...