Case Studies

How Delta Air Lines’ CX reached new heights with Emplifi

7 September 2021

Great customer experience is about more than just response times – companies should focus on the entire brand experience. Serving more than 180 million customers across the globe, American airline, Delta Air Lines, receives consistently high marks for...

Redland City Council in Queensland democratises data with Rubrik

19 November 2020

Rubrik is protecting Redland City Council in Queensland from ‘unprecedented’ levels of phishing and ransomware attacks. With data protection and backups now automated, a culture of data-driven decision making has been nurtured throughout the...